How to Delete a Saved Debit or Credit Card on AliExpress

You want to remove a card from your AliExpress account — maybe it expired, maybe you switched banks, or maybe you just don’t want your card details sitting saved on a shopping platform. The process is straightforward, but there is one thing almost every guide gets wrong: deleting a card on the website does not remove it from the app, and vice versa. The two are not synced. If you want the card gone completely, you need to do it in both places. This guide walks you through both methods step by step.

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Before You Start: Two Things to Check

• Is the card set as your default payment method? You cannot delete a default card until you assign a different card as the new default first. If you only have one card saved, you will need to add a new one before removing the old one — or remove it and add a new one at your next checkout.
• Are there active orders pending payment? Complete or cancel any outstanding orders before changing your payment method to avoid complications.

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How to Delete a Saved Card on the AliExpress App

1. Open the AliExpress app and log in to your account.
2. Tap “My Account” — the icon is at the bottom right corner of the screen.
3. Scroll down and tap “Alipay” to access your payment settings. This opens your Alipay account where all saved cards are managed.
4. Find the card you want to remove. You will see a list of all saved cards on your account.
5. Tap the card, then select “Organize” or “Manage” depending on your app version.
6. Tap “Delete” and confirm when prompted.
7. Complete any identity verification if the app asks — this is a standard security step that some accounts require.

Note: Some users report that the app routes through a chatbot instead. If that happens, open the chat, type “Card Management,” select the Card Management option, then tap “Adding/Removing Card” under My Account and follow the link provided.

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How to Delete a Saved Card on the AliExpress Website

1. Visit aliexpress.com and log in to your account.
2. Click “My Account” at the top right corner of the homepage.
3. Select “My Alipay Account” from the dropdown. AliExpress will redirect you to the Alipay website — this is where cards are actually stored and managed.
4. Look for the “Manage Your Cards” section at the top of the Alipay page. Click the credit card icon.
5. Find the card you want to remove. Hover over it with your mouse — the “Remove” option will appear — or click the three-dot menu next to the card.
6. Click “Remove” and confirm by clicking “Remove” again in the confirmation window.
7. The change saves automatically.

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The Sync Issue: Why You May Need to Do This Twice

This is the step most guides skip entirely. The AliExpress app and website manage saved cards independently. If you delete a card through the website, it will still appear — and remain usable — in the mobile app. The reverse is also true.

If your goal is to fully remove a card from your account, complete the removal process on both the website and the app. It takes an extra two minutes and ensures the card is actually gone from both environments.

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What to Do If You Cannot Delete the Card

Problem	Likely Cause	What to Do
Delete button is greyed out or missing	Card is set as default payment method	Add or assign a different card as default first, then delete this one
Card still shows in app after deleting on website	App and website are not synced	Repeat the removal process inside the app separately
Prompted for identity verification you cannot complete	Account security check triggered	Contact AliExpress customer support through the Help Center
Card does not appear in Alipay at all	Card may have been saved during checkout only	Go to checkout on a test order and manage payment from there

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Important Notes

• Removing a card does not affect existing orders. Any orders already placed and paid for are unaffected. The change only applies to future purchases.
• AliExpress allows up to 5 cards on one Alipay account. If you are at the limit and want to add a new card, you must remove one first.
• Adding a new card requires a small verification charge. When you add a replacement card, AliExpress may charge a small amount (often around $1) to verify the card is valid. This charge is refunded once verification is complete.
• Consider a virtual card for extra security. If you shop on AliExpress regularly but are uncomfortable storing permanent card details, a virtual card number (available through most major banks) limits exposure — even if your account is compromised, the virtual number cannot be used elsewhere.

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Final Thoughts

Deleting a saved card from AliExpress is a two-minute task once you know where to look. The main things to remember: deal with the default card setting first if it applies to you, and run the removal on both the app and website if you want it fully cleared from your account. After that, your payment details are gone and you can add a new card or simply enter details manually at checkout each time.

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Frequently Asked Questions