We run multiple AliExpress accounts for product testing, and at one point our shared inbox was receiving over 40 promotional emails per week. Flash sale alerts, coupon reminders, price drop notifications, personalized product suggestions, all mixed in with the order confirmations and shipping updates we actually needed. Finding a dispute notification buried under a wall of promotional mail nearly cost us a refund once.
After trying every method available, here is what works, what does not, and the order we recommend doing things.
Table of Contents
Method 1: Disable emails from your AliExpress account (desktop)
This is the most reliable method because it stops emails at the source.
Once disabled, the button changes to “Enable,” which confirms the setting saved. AliExpress stops sending promotional emails to that account immediately.
One thing we learned: the setting only affects the account you are logged into. If you created a second account by signing in with Google or Facebook at some point, that account has its own notification settings. More on this below.
Method 2: Disable emails from the mobile app
If you primarily shop on your phone, handle it here instead.
You can also disable push notifications on this screen if the app alerts are too frequent. Settings save automatically.
Method 3: Unsubscribe from inside an email
Every promotional AliExpress email has an unsubscribe link in the footer.
This works for the specific email category you unsubscribed from, but AliExpress sends promotions from multiple sender addresses. Unsubscribing from one does not automatically unsubscribe you from all of them. We had to unsubscribe from three different sender addresses before promotional mail fully stopped on one account.
Method 4: Block or mark as spam in your email client
If the other methods do not fully work, you can handle it from your email provider.
| Email provider | How to block |
|---|---|
| Gmail | Open the email → three dots (top right) → “Report spam” |
| Outlook | Right-click the email → Junk → Block Sender |
| Yahoo | Select the email → click “Spam” |
This is effective but aggressive. AliExpress sends transactional emails (dispute updates, refund confirmations, delivery notifications) from the same domain as promotional mail. Blocking the entire domain means you miss those too.
A better approach in Gmail: create a filter instead.
Info
- In Gmail, click the search bar dropdown arrow
- In “From,” type: deals.aliexpress.com
- Click “Create filter”
- Select “Delete it” or “Skip Inbox”
This blocks promotional emails (which come from deals.aliexpress.com and mail.aliexpress.com subdomains) while allowing transactional mail from the main aliexpress.com domain to reach your inbox.
Why emails keep coming after you unsubscribe
This is the most common complaint, and we ran into it ourselves. There are three reasons it happens.
Duplicate accounts
AliExpress lets you sign in with email, Google, Facebook, Apple, or phone number. If you have used more than one method, you may have created separate accounts without realizing it. Each account has its own notification settings. Log in with each method and disable emails on every account tied to your email address.
Multiple sender addresses
AliExpress sends promotional emails from several subdomains, including deals.aliexpress.com, mail.aliexpress.com, and selections.aliexpress.com. Unsubscribing from one sender address does not affect the others. You need to unsubscribe from each one separately, or disable notifications from your account settings, which covers all of them.
Processing delay
After unsubscribing, it can take 48-72 hours for the change to take effect. Emails already queued in the system may still arrive during that window.
Emails you should keep active
Before disabling everything, consider keeping these notifications on:
| Notification type | Why it matters |
|---|---|
| Shipping updates | Know when your package ships and arrives |
| Refund status | Track refund processing without logging in |
| Dispute messages | Missing a dispute response deadline can cost you the case |
| Payment confirmations | Verify charges matched your order |
These are transactional emails, not promotional ones. You can disable all promotional categories while keeping these active if you adjust settings selectively rather than clicking the blanket “Disable” button.
Emails safe to turn off
These add inbox clutter without affecting your orders:
If you already browse AliExpress through the app, you are seeing these same promotions there. The emails are redundant.
Final thoughts
The fastest path to a clean inbox: disable email notifications from your account settings on desktop (method 1), then check whether you have duplicate accounts. That combination solves the problem for most people. The unsubscribe link inside individual emails works but requires repeating across multiple sender addresses, which is why the account-level setting is more efficient.
If you ever want promotional emails back, return to the same settings page and click “Enable.” The change takes effect immediately.
FAQ
1. Will I miss order updates if I turn off all AliExpress emails?
If you use the blanket “Disable” option, yes. To keep shipping and dispute notifications while stopping promotional emails, adjust each category individually in your notification settings rather than disabling everything at once.
2. Why do I still get AliExpress emails after unsubscribing multiple times?
The most common cause is duplicate accounts. If you ever signed in with Google, Facebook, or a phone number in addition to your email, you may have a second account with its own notification settings. Log in with each method and disable emails on all of them.
3. Is it safe to click “Unsubscribe” in AliExpress emails?
In legitimate AliExpress emails, yes. Check that the sender address ends in aliexpress.com before clicking. If the email looks suspicious or the sender domain is unfamiliar, do not click anything, mark it as spam instead.
4. Can I set up a Gmail filter to block only promotional AliExpress emails?
Yes. Create a filter for emails from “deals.aliexpress.com” and “mail.aliexpress.com” and set them to skip your inbox or delete automatically. Transactional emails from the main domain will still come through.
5. How long does it take for unsubscribe changes to take effect?
Account-level changes (disabling from settings) take effect immediately for new emails. However, emails already queued in the system may still arrive for 48-72 hours after the change.
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